Privacy Policy
This policy explains how Cotton Shoppers (a trading name of Positive Media Promotions Ltd) collects, uses, and protects your personal data in line with UK GDPR and the Data Protection Act 2018.
Data We Collect
We collect information you provide when requesting quotes, placing orders, or contacting us. This typically includes your name, company name, email address, phone number, billing and delivery addresses, and order details.
We may also collect technical data such as IP address, device type, browser, and on-site activity through cookies or similar technologies.
How We Use Your Data
- To provide quotes, process orders, and deliver products.
- To communicate order updates, proofs, and delivery information.
- To manage your account and provide customer support.
- To improve our website and services through analytics.
- To meet legal, regulatory, and accounting obligations.
Cookies
We use essential cookies to enable core site functionality, and may use analytics cookies to understand website performance. You can manage cookie preferences in your browser settings. For more detail, see our Cookie Policy.
Read our Cookie PolicyGDPR Compliance
We process personal data lawfully, fairly, and transparently. Our lawful bases include contract performance (processing orders), legitimate interests (improving services), and compliance with legal obligations.
We implement appropriate technical and organisational measures to protect data against unauthorised access, alteration, disclosure, or loss.
Third-Party Services
We may share data with trusted suppliers and service providers to fulfil orders, such as print partners, couriers, payment processors, and IT providers. These parties are required to handle your data securely and only for the purposes of providing their services.
Data Retention
We retain personal data only as long as necessary for the purposes set out in this policy, including meeting legal, tax, and accounting requirements. When data is no longer required, it is securely deleted or anonymised.
Your Rights
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of data where appropriate.
- Object to or restrict certain types of processing.
- Request data portability in a structured, commonly used format.
- Withdraw consent where processing is based on consent.
Contact Us
If you have questions about this policy or wish to exercise your rights, please contact us.
Cotton Shoppers
Trading name of Positive Media Promotions Ltd
info@cottonshoppers.co.uk